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  Australian Monitor Dealer Portal  
 
Question:   Where can I find training online?
Answer:   Australian Monitor offers numerous online videos!
www.australianmonitor.com.au/AM/home/inner.as.....
 
Question:   Which industry approvals do AM products have?
Answer:   All AM products distributed in North America have UL or ETL approvals
 
Question:   Will hooking an iPod up to a USB port work like a memory stick will?
Answer:   Yes and no.

Ipod store music in a proprietary data format. It is not possible to read the music data off an ipod that is loaded onto the Ipod through itunes. This is because itunes uses a hidden directory structure that is encrypted. This is done deliberately by Ipod to ensure compliance with copyright protection. The Ipod will only share music data with iTunes software and other authorised partnerships.

If music is loaded onto the Ipod via Itunes, then these music files will NOT be able to be played in the my music player.

But, Ipods can be used as a memory storage device on a computer. If music files (MP3s) are dragged from a computer to the Ipod as a mounted hard drive (USB memory storage device) then the MY MUSIC player will be able to play these MP3 files.

The my music player essentially mounts any USB memory device as a USB hard drive and searches for MP3 files in the hard drive directory. The ultimate test is to connect the Ipod (or any other USB memory device for that matter) and see what files your computer sees in the mounted USB hard drive. What your computer sees is exactly what the My Music player sees.
 
Question:   (MYMDCD) When playing MP3 music files from the USB drive, can the player automatically start playing the CD at the conclusion of all of the music files on the USB drive?
Answer:   No. You must manually start the CD player. Insert the CD into CD1 or CD2, push "CD" button then push "play" button.
 
Question:   (MYMDCD) When playing the MYMDCD "CD1", can it automatically switch to the "CD2" after completing the material on "CD1"?
Answer:   No. The "CD1" CD/MP3 player and "CD2" CD/MP3 players are completely separate units with exclusive outputs. There is no interaction between these two players.
 
Question:   (MYMDCD) Can I have other "non MP3" files/folders on the USB drive along with my MP3 files/folders? Will they affect the ability to access the MP3 files?
Answer:   The MYMDCD searches the USB drive for and only recognizes files/folders with MP3 files. Any other “Non MP3”files/folders will be ignored and will not affect the operation or performance.
 
 
 
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